Recently Added Titles

November 2003
Walker Management Library


                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
     Electronic access: 
               Held by: MANAGEMENT 
         Uniform title: Tennessee airport directory (Online)
                 Title: Tennessee airport directory [electronic resource].
      Publication info: Nashville, Tenn. : Tennessee Dept. of Transportation,
                        Aeronautics Division
 AVAILABLE ONLINE                        

               Held by: MANAGEMENT 
                 Title: Crucial conversations [sound recording] : [tools for
                        talking when stakes are high] / Kerry Patterson ...
                        [et al. ; foreword by Stephen R. Covey].
               Edition: Abridged.
      Publication info: Burlington, NC : McGraw-Hill Audio, p2003, c2002.
           Description: 4 sound discs (4.5 hrs.) : digital ; 4 3/4 in.
 CD1                                     

               Held by: MANAGEMENT 
       Author/Composer: Corcoran, Barbara (Barbara Ann)
                 Title: Use what you've got [sound recording] : & other
                        business lessons I learned from my mom / by Barbara
                        Corcoran with Bruce Littlefield.
               Edition: [Abridged ed.]
      Publication info: Roseland, NJ : Listen & Live Audio, p2003.
           Description: 3 sound discs (4 hr.) : digital ; 4 3/4 in.
 CD2                                     

               Held by: MANAGEMENT 
       Author/Composer: Klaus, Peggy.
                 Title: Brag! [sound recording] : [the art of tooting your own
                        horn without blowing it] / Peggy Klaus.
               Edition: Abridged.
      Publication info: New York, NY : Time/Warner AudioBooks, p2003.
           Description: 3 sound discs (ca. 3 hrs.) : digital ; 4 3/4 in.
 CD3                                     

               Held by: MANAGEMENT 
                 Title: Business companion. French [sound recording] : all the
                        words and phrases you need to do business.
      Publication info: [New York] : Living Language, p2003.
           Description: 1 sound disc : digital ; 4 3/4 in. +e 1 book (xxi, 354
                        p. : map ; 18 cm.)
 CD4                                     

               Held by: MANAGEMENT 
                 Title: Business companion. Japanese [sound recording] : all
                        the words and phrases you need to do business.
      Publication info: [New York] : Living Language, p2003.
           Description: 1 sound disc : digital ; 4 3/4 in. + 1 book (xvi, 363
                        p. : map ; 17 cm.)
 CD5                                     

               Held by: MANAGEMENT 
       Author/Composer: Gardner, David, 1966-
                 Title: The Motley Fool's what to do with your money now
                        [sound recording] : ten steps to staying up in a down
                        market / David and Tom Gardner.
      Publication info: New York : Simon & Schuster Audio, p2002.
           Description: 2 sound discs (ca. 150 min.) : digital ; 4 3/4 in.
 CD6                                     

               Held by: MANAGEMENT 
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
       Author/Composer: Sweeney, Simon.
                 Title: Communicating in business [sound recording] / Simon
                        Sweeney.
      Publication info: Cambridge, U.K. : Cambridge University Press, c2000.
           Description: 2 sound discs (135 min.) : digital ; 4 3/4 in.
 CD7                                     

               Held by: MANAGEMENT 
       Author/Composer: Elder, Alexander, 1950-
                 Title: Trading for a living [sound recording] : [psychology,
                        trading tactics, money management] / by Dr. Alexander
                        Elder.
      Publication info: Carlsbad, CA : Penton Overseas, p2000.
           Description: 3 sound discs : digital ; 4 3/4 in.
           Series note: A Wiley finance edition
                Series: Wiley finance editions.
 CD8                                     

               Held by: MANAGEMENT 
       Author/Composer: Goleman, Daniel.
                 Title: Primal leadership [sound recording] : realizing the
                        power of emotional intelligence / Daniel Goleman,
                        Richard Boyatzis, Annie McKee.
      Publication info: Los Angeles, CA. : Audio Renaissance, p2002.
           Description: 3 sound discs (3 hrs.) : digital ; 4 3/4 in.
 CD9                                     

               Held by: MANAGEMENT 
       Author/Composer: Tracy, Brian.
                 Title: Million dollar habits [sound recording] : [12 power
                        practices to double and triple your income] / Brian
                        Tracy.
      Publication info: [United States] : Simon & Schuster Audio, p1999.
           Description: 2 sound discs : digital, Dolby processed ; 4 3/4 in.
 CD10                                    

               Held by: MANAGEMENT 
       Author/Composer: Frank, Stephen E.
                 Title: Networth [sound recording] : [successful investing in
                        the companies that will prevail through Internet booms
                        and busts (they're not always the ones you expect)] /
                        Stephen E. Frank.
      Publication info: New York : Simon & Schuster Audio, p2001.
           Description: 3 sound discs (ca. 3 hrs.) : digital ; 4 3/4 in.
                Series: A Wall Street journal audiobook
 CD11                                    

               Held by: MANAGEMENT 
       Author/Composer: Russell, Bill, 1934-
                 Title: Russell rules [sound recording] : [11 lessons on
                        leadership from the twentieth century's greatest
                        winner] / Bill Russell with David Falkner.
      Publication info: St. Paul, Minn. : HighBridge Co., p2001.
           Description: 4 sound discs (4.75 hrs.) : digital ; 4 3/4 in.
 CD12                                    

               Held by: MANAGEMENT 
       Author/Composer: Seybold, Patricia B.
                 Title: The customer revolution [sound recording] : [how to
                        thrive when customers are in control] / Patricia B.
                        Seybold [with Ronni T. Marshak & Jeffrey M. Lewis].
      Publication info: New York, N.Y. : Random House, p2001.
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
           Description: 5 sound discs (ca. 6 hrs.) : digital ; 4 3/4 in.
 CD13                                    

               Held by: MANAGEMENT 
       Author/Composer: Wiersema, Frederik D. (Frederik Derk)
                 Title: The new market leaders [sound recording] : [who's
                        winning and how in the battle for customers] / Fred
                        Wiersema.
      Publication info: New York : Simon & Schuster Audio, p2001.
           Description: 3 sound discs (ca. 3 hrs.) : digital ; 4 3/4 in.
 CD14                                    

               Held by: MANAGEMENT 
       Author/Composer: Womack, James P.
                 Title: Lean thinking [sound recording] : [banish waste and
                        create wealth in your corporation] / James P. Womack
                        and Daniel T. Jones.
               Edition: Abridged.
      Publication info: New York : Simon & Schuster Audio, p1996.
           Description: 2 sound discs (120 min.) : digital ; 4 3/4 in.
 CD15                                    

               Held by: MANAGEMENT 
       Author/Composer: Christensen, Clayton M.
                 Title: The innovator's dilemma [sound recording] : when new
                        technologies cause great firms to fail / Clayton M.
                        Christensen.
      Publication info: St. Paul, Minn. : HighBridge Company, c2000.
           Description: 2 sound discs (2 1/2 hrs.) : digital ; 4 3/4 in.
 CD16                                    

               Held by: MANAGEMENT 
       Author/Composer: Block, Peter.
                 Title: The right use of power [sound recording] : how
                        stewardship replaces leadership / Peter Block.
      Publication info: Boulder, CO : Sounds True, p2002.
           Description: 3 sound discs (ca. 3 hrs.) : digital ; 4 3/4 in.
 CD17                                    

               Held by: MANAGEMENT 
                 Title: The Dale Carnegie leadership mastery course [sound
                        recording] : how to challenge yourself and others to
                        greatness / Dale Carnegie & Associates, Inc.
      Publication info: [Niles, Ill.] : Nightingale-Conant Corp. ; [New York,
                        N.Y.] : Simon and Schuster Audio, p2000.
           Description: 6 sound discs (ca. 6 hrs.) : digital ; 4 3/4 in.
 CD18                                    

               Held by: MANAGEMENT 
       Author/Composer: Davis, Stanley M.
                 Title: Future wealth [sound recording] / Stan Davis,
                        Christopher Meyer.
      Publication info: St. Paul, Minn. : HighBridge Co., p2000.
           Description: 2 sound discs : digital ; 4 3/4 in.
 CD19                                    

               Held by: MANAGEMENT 
       Author/Composer: Young, Jeffrey S., 1952-
                 Title: Forbes greatest technology stories [sound recording] /
                        by Jeffrey Young.
      Publication info: Carlsbad, CA : Penton Overseas, p2000.
           Description: 3 sound discs (ca. 3 hr.) : digital ; 4 3/4 in.
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
 CD20                                    

               Held by: MANAGEMENT 
       Author/Composer: Smith, Tobin, 1957-
                 Title: ChangeWave investing 2.0 [sound recording] / Tobin
                        Smith.
      Publication info: [New York] : Random House, p2001.
           Description: 5 sound discs (ca. 6 hrs.) : digital ; 4 3/4 in.
 CD21                                    

               Held by: MANAGEMENT 
                 Title: The book of investing wisdom [sound recording] /
                        edited by Peter Krass.
      Publication info: Carlsbad, CA : Penton Overseas, p2000.
           Description: 3 sound discs (ca. 3 hrs.) : digital ; 4 3/4 in.
 CD22                                    

               Held by: MANAGEMENT 
       Author/Composer: Moses, Barbara.
                 Title: Creating your authentic career [sound recording] /
                        Barbara Moses.
      Publication info: Boulder, CO : Sounds True, p2002.
           Description: 2 sound discs : digital ; 4 3/4 in.
 CD23                                    

               Held by: MANAGEMENT 
       Author/Composer: Seybold, Patricia B.
                 Title: Customers.com [sound recording] / Patricia B. Seybold
                        with Ronni T. Marshak.
      Publication info: New York, N.Y. : Random House, p1999.
           Description: 5 sound discs (ca. 5 hr.) : digital ; 4 3/4 in.
 CD24                                    

               Held by: MANAGEMENT 
                 Title: The cluetrain manifesto [sound recording] / Rick
                        Levine ... [et al.].
      Publication info: [New York, N.Y.] : Simon & Schuster Audio, p2000.
           Description: 5 sound discs : digital ; 4 3/4 in.
 CD25                                    

               Held by: MANAGEMENT 
                Author: Estlund, Cynthia.
                 Title: Working together : how workplace bonds strengthen a
                        diverse democracy / Cynthia Estlund.
      Publication info: Oxford ; New York : Oxford University Press, 2003.
           Description: x, 240 p. ; 25 cm.
 H F5549.5 .M5 E845 2003                 

               Held by: MANAGEMENT 
                 Title: Business-driven information technology : answers to
                        100 critical questions for every manager / David R.
                        Laube and Raymond F. Zammuto, editors.
      Publication info: Stanford, Calif. : Stanford Business Books, 2003.
           Description: xix, 519 p. : ill. ; 24 cm.
 HD30.2 .B734 2003                       

               Held by: MANAGEMENT SPEC-COLL 
                Author: Minor, John W. (John William), 1975-
                 Title: An integrated risk communication system for the
                        transportation of hazardous materials / by John W.
                        Minor IV.
      Publication info: 2003.
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
           Description: v, 38 leaves : ill. ; 28 cm.
 HD 30.255 .V35233 I596 2003             
 HD 30.255 .V35233 I596 2003             

               Held by: MANAGEMENT 
                 Title: The core business Web : a guide to key information
                        resources / Gary W. White, editor.
      Publication info: New York : Haworth Information Press, c2003.
           Description: 325 p. ; 23 cm.
 HD30.37 .C67 2003                       

               Held by: MANAGEMENT 
                Author: Parenty, Thomas J.
                 Title: Digital defense : what you should know about
                        protecting your company's assets / Thomas J. Parenty.
      Publication info: Boston : Harvard Business School Press, c2003.
           Description: xxii, 163 p. : ill. ; 24 cm.
 HD30.38 .P37 2003                       

               Held by: MANAGEMENT 
                 Title: Process management : a guide for the design of
                        business processes / J*org Becker, Martin Kugler,
                        Michael Rosemann, editors.
      Publication info: Springer-verlag, Berlin, Heidelberg ; New York :
                        Springer, c2003.
           Description: xv, 337 p. : ill. ; 24 cm.
 HD31 .P756 2003                         

               Held by: MANAGEMENT SPEC-COLL 
                Author: Fulmer, Ingrid Smithey.
                 Title: Myth or reality? : labor market influences on
                        executive pay setting / by Ingrid Smithey Fulmer.
      Publication info: c2003.
           Description: xii, 209 leaves : ill. ; 28 cm.
 HD 31 .V3516 U525 2003                  
 HD 31 .V3516 U525 2003                  

               Held by: MANAGEMENT 
                Author: Hargadon, Andrew.
                 Title: How breakthroughs happen : the surprising truth about
                        how companies innovate / Andrew Hargadon.
      Publication info: Boston, Mass. : Harvard Business School Press, c2003.
           Description: xvi, 254 p. ; 24 cm.
 HD45 .H336 2003                         

               Held by: MANAGEMENT 
                Author: Lawrence, Peter A.
                 Title: The change game : how today's global trends are
                        shaping tomorrow's companies / Peter Lawrence.
      Publication info: London ; Sterling, Va. : Kogan Page, 2002.
           Description: xii, 276 p. : ill. ; 24 cm.
 HD58.8 .L383 2002                       

               Held by: MANAGEMENT 
                Author: Howe, Fisher, 1914-
                 Title: The nonprofit leadership team : building the
                        board-executive director partnership / Fisher Howe ;
                        foreword by William H. Luers.
               Edition: 1st ed.
      Publication info: San Francisco, CA : Jossey-Bass, c2004.
           Description: xx, 198 p. ; 24 cm.
 HD62.6 .H6938 2004                      
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                

     Electronic access: Sample text
     Electronic access: Publisher description
     Electronic access: Table of contents
               Held by: MANAGEMENT 
                Author: Bateman, Ian.
                 Title: Applied environmental economics : a GIS approach to
                        cost-benefit analysis / Ian J. Bateman, Andrew A.
                        Lovett and Julii S. Brainard.
      Publication info: Cambridge, UK ; New York, NY : Cambridge University
                        Press, 2003.
           Description: xxi, 335 p., [4] p. of plates : ill. (some col.), maps
                        ; 26 cm.
 HD75.6 .B38 2003                        

               Held by: MANAGEMENT 
                Author: Schwanke, Dean.
                 Title: Mixed-use development handbook / [principal author and
                        project director, Dean Schwanke].
               Edition: 2nd ed.
      Publication info: Washington, D.C. : Urban Land Institute, c2003.
           Description: xi, 414 p. : ill. (some col.) ; 29 cm.
                Series: ULI development handbook series
 HD1390 .S38 2003                        

               Held by: MANAGEMENT 
                Author: Newquist, Scott.
                 Title: Putting investors first : real solutions for better
                        corporate governance / Scott C. Newquist with Max B.
                        Russell.
               Edition: 1st ed.
      Publication info: Princeton : Bloomberg Press, 2003.
           Description: xxviii, 202 p. : ill. ; 22 cm.
 HD2741 .N58 2003                        

               Held by: MANAGEMENT 
                Author: Nace, Ted.
                 Title: Gangs of America : the rise of corporate power and the
                        disabling of democracy / Ted Nace.
               Edition: 1st ed.
      Publication info: San Francisco : Berrett-Koehler, c2003.
           Description: x, 281 p. ; 25 cm.
 HD2785 .N32 2003                        

     Electronic access: Publisher description
     Electronic access: Table of contents
               Held by: MANAGEMENT 
                Author: Pacult, F. Paul, 1949-
                 Title: American still life : the Jim Beam story and the
                        making of the world's #1 bourbon / F. Paul Pacult,
                        foreword by Frederick Booker Noe III.
      Publication info: Hoboken, N.J. : J. Wiley, c2003.
           Description: xvi, 240 p. : ill. ; 24 cm.
 HD9395 .U47 J367 2003                   

     Electronic access: Publisher description
     Electronic access: Table of contents
               Held by: MANAGEMENT 
                Author: Noreng, Oystein, 1942-
                 Title: Crude power : politics and the oil market / Oystein
                        Noreng.
      Publication info: London ; New York, NY : I.B. Tauris, 2002.
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
           Description: vii, 254 p. : ill. ; 24 cm.
           Series note: Library of international relations ; v. 21
                Series: Library of international relations (Series) ; 21.
 HD9560.5 .N67 2002                      

               Held by: MANAGEMENT 
                Author: Chapman, Merrill R., 1953-
                 Title: In search of stupidity : over 20 years of high-tech
                        marketing disasters / Merrill R. Chapman.
      Publication info: Berkeley, CA : Apress ; New York, NY : Distributed to
                        the book trade in the U.S. by Springer-Verlag, c2003.
           Description: xii, 252 p. : ill. ; 24 cm.
 HD9696.63 .A2 C53 2003                  

     Electronic access: Table of contents
               Held by: MANAGEMENT 
                Author: Grossmann, Martin, 1965-
                 Title: Entrepreneurship in biotechnology : managing for
                        growth from start-up to initial public offering /
                        Martin Grossmann.
      Publication info: Heidelberg ; New York : Physica-Verlag, c2003.
           Description: xv, 321 p. : ill. ; 24 cm.
                Series: Contributions to management science,
 HD9999 .B442 G76 2003                   

     Electronic access: Publisher description
     Electronic access: Table of contents
               Held by: MANAGEMENT 
                Author: Lambert, Russ D.
                 Title: Executive's guide to the wireless workforce / by Russ
                        D. Lambert ; edited by Julia King
      Publication info: Hoboken, N.J. : J. Wiley & Sons, c2003.
           Description: vi, 218 p. : ill. ; 24 cm.
 HE9713 .L36 2003                        

               Held by: MANAGEMENT 
                 Title: Importers manual USA.
      Publication info: San Rafael, Calif. : World Trade Press, c1992-
      Physical descrip: v. : ill., maps ; 29 cm.
  MANAGEMENT--
              Location: REFERENCE -- HF3035 .I45    
              Holdings: 4th ed. (2004)
 HF3035 .I45 4th 2004                    

               Held by: MANAGEMENT 
                Author: Godin, Seth.
                 Title: Purple cow : transform your business by being
                        remarkable / Seth Godin.
      Publication info: New York : Portfolio, 2003.
           Description: x, 145 p. : ill. ; 19 cm.
 HF5415 .G578 2003                       

               Held by: MANAGEMENT 
                 Title: After fifty : how the baby boom will redefine the
                        mature market / edited by Leslie M. Harris.
      Publication info: Ithaca, NY : Paramount Market Publishing, 2003.
           Description: ix, 181 p. : ill. ; 24 cm.
 HF5415.13 .A384 2003                    

               Held by: MANAGEMENT 
                Author: Mooij, Marieke K. de, 1943-
                 Title: Consumer behavior and culture : consequences for
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
                        global marketing and advertising / Marieke de Mooij.
      Publication info: Thousand Oaks, Calif. : Sage Publications, c2004.
           Description: xiv, 345 p. : ill. ; 26 cm.
 HF 5415.32 .M66 2004                    

     Electronic access: Publisher description
     Electronic access: Table of contents
               Held by: MANAGEMENT 
                Author: Turner, Marcia Layton.
                 Title: Kmart's ten deadly sins : how incompetence tainted an
                        American icon / Marcia Layton Turner.
      Publication info: Hoboken, N.J. : J. Wiley & Sons, c2003.
           Description: xiv, 256 p. ; 24 cm.
 HF5429.215 .U6 T87 2003                 

               Held by: MANAGEMENT 
                Author: Adams, F. Gerard (Francis Gerard), 1929-
                 Title: The e-business revolution  & the new economy :
                        e-conomics after the dot-com crash / F. Gerard Adams.
      Publication info: Mason, Ohio : Thomson/South-Western, c2004.
           Description: x, 182 p. : ill. ; 24 cm.
 HF5548.32 .A3 2004                      

               Held by: MANAGEMENT 
                 Title: E-business fundamentals / edited by Paul Jackson, Lisa
                        Harris, and Peter M. Eckersley.
      Publication info: London ; New York : Routledge, 2003.
           Description: xvi, 271 p. : ill. ; 24 cm.
                Series: Routledge e-business series
 HF5548.32 .E1738 2003                   

               Held by: MANAGEMENT 
                 Title: Gale encyclopedia of e-commerce / Jane A. Malonis,
                        editor ; foreword by Paula J. Haynes.
      Publication info: Detroit : Gale Group, Thomson Learning, c2002.
           Description: 2 v. (xx, 863 p.) ; 28 cm.
  MANAGEMENT--
              Location: REFERENCE -- HF5548.32 .G35 2002    
              Holdings: v.1-v.2
 HF5548.32 .G35 2002 v.1                 
 HF5548.32 .G35 2002 v.2                 

               Held by: MANAGEMENT 
                Author: Bussler, Christoph.
                 Title: B2B integration : concepts and architecture /
                        Christoph Bussler.
      Publication info: Berlin ; New York : Springer, c2003.
           Description: xxii, 418 p. : ill. ; 24 cm.
 HF5548.33 .B88 2003                     

               Held by: MANAGEMENT 
                Author: Roman, Kenneth.
                 Title: How to advertise / Kenneth Roman and Jane Maas with
                        Martin Nisenholtz.
               Edition: 3rd ed.
      Publication info: New York : Thomas Dunne Books/St. Martin's Press,
                        c2003.
           Description: xix, 268 p. ; 22 cm.
 HF5823 .R665 2003                       

               Held by: MANAGEMENT 
                 Title: 1001 financial words you need to know / David Bach,
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
                        editor.
      Publication info: New York : Oxford University Press, 2003.
           Description: xviii, 237 p. ; 22 cm.
 HG 151 .A15 2003                        

               Held by: MANAGEMENT 
                 Title: Global risk management : financial, operational, and
                        insurance strategies / edited by J. Jay Choi and
                        Michael R. Powers.
      Publication info: Boston : JAI/Elsevier Science, 2002.
           Description: xii, 208 p. : ill. ; 23 cm.
                Series: International finance review, v. 3
 HG3879 .I584 v.3                        

     Electronic access: Publisher description
               Held by: MANAGEMENT 
                Author: Scott, David Logan, 1942-
                 Title: Wall Street words : an A to Z guide to investment
                        terms for today's investor / David L. Scott.
               Edition: 3rd ed.
      Publication info: Boston : Houghton Mifflin, c2003.
           Description: viii, 424 p. : ill. ; 23 cm.
 HG4513 .S37 2003                        

               Held by: CENTRAL MANAGEMENT 
                 Title: Standard & Poor's emerging stock markets factbook.
      Publication info: New York, NY : Standard & Poor's, c2000-c2002.
      Physical descrip: 3 v. : ill. ; 22 x 28 cm.
  CENTRAL--
              Location: STACKS -- HG5993 .E57    
              Holdings: 2000-2001
  MANAGEMENT--
              Location: STACKS -- HG5993 .E57    
              Holdings: 2000-2001
 HG5993 .E57 2000                        
 HG5993 .E57 2001                        
 HG5993 .E57 2000                        
 HG5993 .E57 2001                        

               Held by: MANAGEMENT 
                Author: Sarra, Janis Pearl, 1954-
                 Title: Creditor rights and the public interest :
                        restructuring insolvent corporations / Janis Sarra.
      Publication info: Toronto ; Buffalo : University of Toronto Press,
                        c2003.
           Description: viii, 340 p. ; 24 cm.
 KE1485 .S277 2003                       

               Held by: MANAGEMENT 
                Author: Moore, Schuyler M.
                 Title: The biz : the basic business, legal and financial
                        aspects of the film industry / Schuyler M. Moore.
               Edition: 2nd ed., expanded and updated
      Publication info: Los Angeles, CA : Silman-James Press, c2002.
           Description: xi, 372 p. : forms ; 23 cm.
 KF4302 .M66 2002                        

     Electronic access: http://www.irs.gov/smallbiz
               Held by: MANAGEMENT 
                 Title: A virtual small business workshop [electronic
                        resource] : small business and self-employed, working
                        to put service first.
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
      Publication info: [Washington, D.C.?] : Dept. of the Treasury, Internal
                        Revenue Service, [2001]
           Description: 1 CD-ROM : sd., col. ; 4 3/4 in.
           Series note: Publication ; 3700
                Series: IRS publication ; no. 3700.
 KF6491 .V578 2001 disc                  

               Held by: MANAGEMENT 
                Author: Menn, Joseph.
                 Title: All the rave: the rise and fall of Shawn Fanning's
                        Napster / Joseph Menn.
               Edition: 1st ed.
      Publication info: New York : Crown Business, c2003.
           Description: ix, 355 p. : ill. ; 25 cm.
 ML3790 .M43 2003                        

               Held by: MANAGEMENT 
                Author: Miller, Roy (Roy W.)
                 Title: Managing software for growth : without fear, control,
                        and the manufacturing mindset / Roy Miller.
      Publication info: Boston : Addison-Wesley, c2004.
           Description: xvii, 174 p. : ill. ; 23 cm.
 QA76.76 .D47 M58 2004                   

               Held by: MANAGEMENT 
                Author: Kazandjian, Vah*e A.
                 Title: Accountability through measurement : a global
                        healthcare imperative / Vah*e A. Kazandjian.
      Publication info: Milwaukee, Wis. : ASQ Quality Press, c2003.
           Description: xxi, 353 p. : ill. ; 24 cm.
 RA 399 .A1 K388 2003                    

               Held by: MANAGEMENT 
                Author: Kongstvedt, Peter R. (Peter Reid)
                 Title: Managed care : what it is and how it works / Peter R.
                        Kongstvedt.
               Edition: 2nd ed.
      Publication info: Boston : Jones and Bartlett Publishers, c2004.
           Description: xiii, 329 p. : ill. ; 18 cm.
 RA413.5 .U5 K655 2004                   

               Held by: MANAGEMENT 
                 Title: Tennessee health plan analysis.
      Publication info: Nashville, TN : HealthLeaders, Inc., c2003-
      Physical descrip: v. : ill. ; 28 cm.
  MANAGEMENT--
              Location: REFERENCE -- RA413.5.U6 T4682    
              Holdings: v.16:no.1 (2003:win.)-v.16:no.4 (2003:fall)
 RA 413.5 .U6 T4682                      

               Held by: MANAGEMENT 
         Uniform title: Manager's edge (Alexandria, Va. : 2001)
                 Title: Manager's edge.
      Publication info: Alexandria, Va. : Briefings Pub. Group, [2001-
      Physical descrip: v. : ill. ; 28 cm.
  MANAGEMENT--
              Location: PERIODICAL -- Shelved by title    
 SHELVED BY TITLE                        
 V. 20 NO. 10 OCT 2003                   

               Held by: MANAGEMENT 
                Author: Travis, David, 1960-
                                  Bibliography                                  
                                                                                
                 Produced Monday, December 1, 2003 at 10:50 AM                  
                                                                                
                 Title: E-commerce usability : tools and techniques to perfect
                        the on-line experience / David Travis.
      Publication info: London ; New York : Taylor & Francis, 2003.
           Description: xiv, 181 p. : ill. ; 24 cm.
 TK5105.888 .T73 2003                    

               Held by: MANAGEMENT 
                 Title: Industrial excellence : management quality in
                        manufacturing / Christoph H. Loch ... [et al.].
      Publication info: Berlin ; New York : Springer, 2003.
           Description: xvii, 248 p. : ill. ; 24 cm.
 TS155 .I4495 2003                       

               Held by: MANAGEMENT 
         Uniform title: Manager's edge (Alexandria, Va. : 2001)
                 Title: Manager's edge.
      Publication info: Alexandria, Va. : Briefings Pub. Group, [2001-
      Physical descrip: v. : ill. ; 28 cm.
  MANAGEMENT--
              Location: PERIODICAL -- Shelved by title    
 SHELVED BY TITLE                        
 V. 20 NO. 10 OCT 2003                   

               Held by: MANAGEMENT 
                Author: Hock, Randolph, 1944-
                 Title: The extreme searcher's guide to Web search engines : a
                        handbook for the serious searcher / Randolph Hock ;
                        foreword by Reva Basch.
               Edition: 2nd ed.
      Publication info: Medford, NJ : CyberAge Books, c2001.
           Description: xxv, 241 p. : ill.; 24 cm.
 ZA4226 H63 2001